HOW APPLEBEE’S WEATHERED THE RECESSION
Applebee’s survived the recession by creating a dialogue within its management instead of enforcing rigid operational mandates, said Wayne Vandewater, executive director of training at Applebee’s International, and Michael Norman, senior vice president at Sibson Consulting, at this month’s HR in Hospitality Conference in Washington D.C. The recession hit shortly after IHOP acquired Applebee’s and [...]
