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Tag: "social media"

[ 0 ] Jul. 1, 2015

Social Media Feedback

Social media users would rather post positive feedback to brands and companies than post a complaint according to the latest Customer Service Benchmark results from Voice of the Customer specialist eDigitalResearch. The benchmark results reveal that, since the last wave back in March 2014 consumers are predominantly using social media as a method to give […]

[ 0 ] Apr. 13, 2015

Why You Need Social Media

4 Reasons Your Business Should Be On Social Media Networking Online Is Crucial, But It Needs To Be Done Right, CEO says When they need to make personal connections with the rest of humanity, more and more Americans are doing so via the Internet. A 2014 study by the Pew Research Center showed that 74 […]

[ 2 ] Feb. 17, 2015

Social Media Engagement

Engagement is the key to social media success.

[ 0 ] Dec. 22, 2014

Avoid These Key Social Media Pitfalls

Are You Social Media Savvy? Learn About the Digital Divide: What are Consumers Expecting from You By Kelly Meeneghan Peters, Manager 1&1 Internet (www.1and1.com) As new gadgets enter the mainstream and online platforms gain popularity, it is important to look at the true level of influence these elements have over consumers. Purchasing decisions, brand awareness […]

[ 0 ] Nov. 17, 2014

Social Media Success Tips

How to Succeed In Social Media without Really Trying By Rochelle Sanchirico Head of Marketing and Analytics, Webs Lots of small businesses are harnessing the power of social media to solidify their brand recognition, grow their businesses and deepen their relationship with existing customers. However, there are also lots of small business owners who would […]

[ 0 ] Oct. 27, 2014

Maximize Your Social Media Efforts

Make Social Media Work For You, Not Against You By Kelly Meeneghan Peters Manager 1&1 Internet Inc. (www.1and1.com) The pressure to maintain an engaging and entertaining social media feed can be a challenge for all small business owners. The outlets demand a regular stream of content, regular engagement and engaging posts. While some business owners […]

[ 0 ] Jun. 30, 2014

Social Listening Boosts Your Bottom Line

Social Listening and Other Twitter Features to Boost Your Bottom Line By Ben Read Engagement is the key to sales, and social media channels give businesses a way to directly engage with fans, customers and potential customers. Small businesses need to be on social media because their customers are on social media. And with the […]

[ 0 ] Feb. 3, 2014

Measuring Your Social Media Impact

By Sean Makulowich Social Media Manager at RapidAdvance Social media is an effective marketing tool that allows businesses to build relationships with their target audience and promote products, services, and content to people they know are already – at least to some extent – interested in what they have to offer. However, just like any […]

[ 0 ] Oct. 11, 2012

Connect, Grow, Cash-in With New BizBrag Site

BizBrag has developed an application that has been proven to be very beneficial to small businesses around the country, and it’s free for them to use. The BizBrag app works by encouraging local businesses to work together to help promote each others products and services. This is ideal for small business owners, distributed organizations, Realtors, […]

[ 0 ] Aug. 13, 2012

Social Media: It Works If You Work It

New research released today by CompTIA, the non-profit association for the information technology (IT) industry, suggests that businesses can improve communications, recruiting, customer relationships and other processes by expanding their social engagement beyond well-known public sites. “Social media and social networking are widely recognized terms associated with large public sites like Facebook, Twitter and LinkedIn,” […]

[ 0 ] Jul. 16, 2012

Survey Finds Small Biz Driving Growth With Social Media

Small businesses are increasing their use of the Internet and social media platforms to connect with customers and grow their businesses, according to a recent Citibank survey. Sixty-five percent of the 749 small business owners surveyed across the United States cited increasing marketing activities as a key step in growing their business. While the overwhelming […]

[ 0 ] May. 23, 2012

Feedback Prompts Changes in SBA Site

Focus group sessions held in three major U.S. cities resulted in recommendations to the U.S. Small Business Administration on how to improve its award-winning SBA.Gov website and maximize social media tools and tutorials for the 800,000 individuals who visit the site each month. Focus groups in Baltimore, Richmond and Washington, D.C., helped SBA learn how […]

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