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Tag: "Peter Shankman"

[ 0 ] Sep. 23, 2013

Ten Simple Things a Company Can Do NOW to Boost Customer Service

By Peter Shankman, Principal, Shankman|Honig Hands down, the most overlooked part of running any small business is customer service. Small businesses spend hundreds of thousands of dollars on marketing, trying to convince people they’re the best, yet if they simply improve their customer service by a fraction, the customers will do it for them! Behold, […]

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