Five solid customer service tips. How to keep your customer coming back to your business. A customer service specialist shares insight on ways small businesses can ensure client satisfaction. Remember that one time that salesperson was so rude to you for no apparent reason and you took your business somewhere else? When customers have a […]
Tag: "how to grow your business"
Plug In to the Global Economy: How Technology Impacts Trade How does technology impact international trade? And how can it help your small business? This year’s 40th Annual World Trade Day on Thursday, May 16, 2013 gives businesses the chance to ask just that and to discover how recent innovations in technology can facilitate their […]
By Jeanne Bliss, Founder of CustomerBLISS The best leaders in my life asked more questions than they gave answers. Too often we jump to prescribing. We feel we know what customers want. We believe we know the answers. But the real difference between an “everyday” company and a “beloved” company is how they answer questions. […]
By Stan Craig The full-page ad in a recent Sunday edition of The New York Times stated boldly that $60,000,000 was received in 2012, over $1,000,000 a week by a variety of recognized charities and community causes. The ad was not from a charity or fund-raising organization. It was from one of America’s largest retailers […]