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Tag: "call centers"

[ 0 ] Feb. 27, 2012

CWA Study On Overseas Call Centers & Consumer Privacy

The Communications Workers of America released a report detailing the linkage between the off-shoring of call center jobs and a range of serious negative effects on U.S. consumers and job seekers, including placing consumers’ personal information at risk. The report details specific instances of fraud directly related to employees at overseas call centers, the lack […]

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