For the past few years, Applebee’s has quietly been experimenting with a late-night bar and club scene at restaurants around the country. Some offer karaoke and trivia nights. Others have fashioned themselves into nightclubs where patrons can gobble spinach and artichoke dip under the Day-Glo beauty of black lights. In late August, the restaurant chain [...]
A growing number of restaurants including Chili’s Grill & Bar, Applebee’s, and Chevys Fresh Mex are using or testing small, interactive computer screens at the table. Diners can see glossy pictures of food, order menu items, and pay a check without a waiter. Some of the devices also offer videogames, often for a fee, movie [...]
Applebee’s survived the recession by creating a dialogue within its management instead of enforcing rigid operational mandates, said Wayne Vandewater, executive director of training at Applebee’s International, and Michael Norman, senior vice president at Sibson Consulting, at this month’s HR in Hospitality Conference in Washington D.C. The recession hit shortly after IHOP acquired Applebee’s and [...]
