“Businesses today must fight harder than ever to stop customer defections, increase same-store sales and build customer loyalty,” according to Pete Bosse, PhD: a consultant specializing in improving the customer experience. When confronted by customer defections, Pete identifies the root cause of poor decisions that usually lead to bad customer experiences. According to Bosse, “The […]
“There has never been a better time to hire people, but employers are taking too long and hiring the wrong people,” says Leadership Expert Roberta Matuson, president of Human Resource Solutions, who helps organizations revolutionize their ability to attract top talent. Top talent has started stampeding out the door. “It’s like wildebeest crossing the plains. […]
Japan is testing a new system that enables drivers to order McDonald’s burgers and other meals via their satnavs. A highly advanced in-car “Intel Transport System” (ITS) that the Japanese already use to get around their roads will use its wireless connections to allow drivers or passengers to select items off a Mcdonald’s menu next […]
The modular Icon Wall System by Ali Tayar for Lerival is manufactured in Farmingdale, New Jersey. Each box in the modular unit takes about one hour to complete, and that means the factory can create six per day.
Buffalo Wild Wings is one of the first national restaurant chains to offer Apple iPads at tables so customers can order food, play games and pay their bills electronically if they wish. The concept is being test-marketed at their Oakdale, Minn. restaurant; if it goes well, a national roll-out will follow.
TreesureGame is a GPS-based mobile adventure designed to help families increase time spent experiencing together, and to encourage children to exercise with the help of a fun story. The idea of the game is to plan a route from, for example, your home to the grocery store or the kindergarden, and at the same time […]
The pioneer and leader of organic-based lawn care, NaturaLawn of America, Inc., commemorates a new milestone in 2012—25 years of innovation and environmental stewardship. NaturaLawn of America, Inc. is celebrating its 25th anniversary with a “silver” reminder of how its green longevity began in 1987. NaturaLawn of America’s Founder and President Philip Catron’s qualifications as […]
“You can make more friends in two months by becoming really interested in other people than you can in two years by trying to get other people interested in you. Which is another way of saying that the way to make a friend is to be one.” ~Dale Carnegie (1888-1955), Writer, Success Trainer
The new mail.com iPad App is here! Previously, the mail.com app was only available to smartphone users but now iPad tablet users can now take advantage of mail.com accessibility . Because of it’s larger screen, users have the ability to manage their email inbox much more efficiently and very similarly to that of a desktop. […]
The International Franchise Association has joined several other business groups in the Discover America Partnership asking the U.S. Department of Commerce to take more aggressive steps to boost the U.S.’s share of the international tourism market. IFA is a member of the partnership, with IFA President & CEO Steve Caldeira serving on the board of […]
After five years and 23 short-term extensions, Congress has passed legislation reauthorizing the Federal Aviation Administration (FAA) for the next four years. Included in the bill are provisions that create a uniform national policy regarding musical instruments on airplanes. Any instrument that can be safely stored in the overhead compartment or underneath the seat may […]
The nation’s top entrepreneurs will be honored at the U.S. Small Business Administration’s National Small Business Week events May 20-22 in Washington, D.C. A series of award ceremonies, small business events and educational forums will mark the 59th anniversary of the agency and the 49th annual proclamation of National Small Business Week. National Small Business […]