Chains including Domino’s, Subway and KFC are increasingly experimenting with new mobile applications that make it easier for customers to place an order, pay and check on the progress of their food, and apps that incorporate geolocation capabilities are becoming a key tool for marketers. “The Burger King Free Fries Friday campaign is also a […]
This month, Bruegger’s Bagels celebrates growing from one store in New York to 303 locations across the U.S. and Canada over the past three decades. The company’s largest franchisee now employs 500 people at 33 locations and plans to open three more units in the Rochester, N.Y., area.
Fast-casual franchise Smashburger announced Tuesday that it will receive a $35 million external capital infusion from equity firm Golub Capital that could allow the 210-location franchise to open as many as 80 new locations next year. The company plans to focus on new markets in San Francisco, Washington, D.C., Toronto, the U.K. and Australia.
Employees might or might not ask to establish links with their bosses on Facebook and LinkedIn, and VerticalResponse CEO Janine Popick says both perspectives are understandable. What’s important for your business, however, is to “make sure you’ve got a social media policy in place and be consistent with it,” she recommends.
Will Vehrs was a military veteran who worked with prospective entrepreneurs for 17 years before he decided to take his own advice and invest in a business, becoming one of many veterans to choose a franchising path. One in every seven U.S. franchises is owned by a military veteran and through its “Operation Enduring Opportunity,” […]
In today’s digital age, where tablets and smartphones feed us a buffet of media options with just a tap of the finger, Americans have greater access to news than ever before. A new Wakefield Research survey commissioned by Next Issue Media explores how current events can affect Americans’ lives and why the medium we choose […]
CiCi’s Pizza expands internationally! For the first time in its 28-year history, is extending its franchise opportunity abroad. Executives with the Coppell, Texas-based franchise have specifically targeted Canada, Mexico and Puerto Rico for expansion of the brand with the goal of opening the flagship international unit by 2015.
The next IFA WednesdayWise Webinar will address “The Impact of the Affordable Care Act on the Franchise Community” on July 10 from 2 p.m. to 3 p.m. (EDT). Speakers will include Hylant Group’s Orlando Operations President Andria Herr and IFA Senior Vice President of Government Relations and Public Policy Judith Thorman. The webinar series is […]
Bosses who want to cultivate open and trusting relationships with their workers should get into the habit of holding one-on-one meetings, says business expert Mary Schaefer. Regular face time lets you rehearse your relationship in a safe space, laying a foundation for higher-stake interactions, Schaefer explains. “You get to practice being open with each other. […]
By Richard Schroder How well do you really know your prospects’ needs? Are you doing enough to surface and address your prospects’ concerns during the sales process? In Win Loss sales process debrief interviews, prospects frequently cite that salespeople fail to truly understand their unique needs. In these Win Loss interviews, prospects rate the winning […]
By Huge Margins, U.S. Consumers Say That Small Businesses Do a Better Job Than Big Companies of Anticipating Their Needs and Meeting or Exceeding Expectations, According to a New Poll When it comes to providing excellent customer service, big is definitely not better, according to the majority of respondents who participated in a new survey […]
UPS conducted a study on small business in June. Here are the results: Survey Methodology The results are based on an online survey with general consumers age 18+ and small business owners. The study was conducted with 1,475 general consumers and 207 small business owners between May 3 and 7, 2013. The sample was drawn […]