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McDonald’s Wants To Speed Service

[ 0 ] Nov. 21, 2013 | SBO Editor

McDonald’s wants to speed things up and is willing to spend billions in the process. McDonald’s will spend about $3 billion next year to open new restaurants and remodel existing ones, while also investing in features such as new preparation tables and a third drive-thru pick-up window to speed service. The company will roll out a new system at all 14,000 U.S. restaurants that will provide customer feedback directly to restaurants so problems get fixed more quickly.

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Category: Features