While the handyman industry remains highly fragmented with many “mom and pop” operators, Handyman Matters craftsmen are employees of local franchise owners and have undergone extensive background checks, adhere to a dress code and call customers the evening prior to a job to verify the time of arrival. They respect customers’ property and never ask for any payment upfront.
In 1998, Handyman Matters was brought to life by Andy Bell to help solve people’s home repair problems.
Bell called more than 350 homeowners and 150 contractors who told him what to avoid and what to provide in a handyman service. Bell launched Handyman Express on Feb. 14, 1998 in the Denver area with one craftsman. After growing to eight company-owned locations in Denver (5) and California (3) in 2001, franchising was begun and the concept renamed Handyman Matters. Recent company sales hit $21 million.
The franchise grants a single territory of approximately 62,500 households plus all the commercial businesses in that territory and has an estimated total initial investment that ranges from $57,080 to $116,575, including a $42,500 franchise fee. Additional households may be purchased at 20 cents each.
Handyman Matters offers a $2,500 discount off its initial franchise fee as a VetFran and MinorityFran participant. Handyman Matters can be launched as a home-based business, but it is recommended that franchise owners move to a small office location after six months or one year as business grows.
Handyman Matters provides five days of intensive instruction at its corporate headquarters in Denver, Colo., that includes the fundamentals of small business operations and management, as well as five days of onsite training after franchisees’ first 90 days of operation.
Located in Lakewood, CO, the website is: www.handymanmatter.com.