The sudden closing of enterprise cloud storage provider Nirvanix has left more than 1,000 of their customers scrambling to quickly migrate data to new providers. Cloud infrastructure provider Jitscale today outlined some tips that will help companies keep their cloud-based data safe in the event of an unexpected disruption in service.
“While some skeptics have used the Nirvanix closure to bolster their belief that the cloud is not safe for a company’s data or platforms, Jitscale does not subscribe to this point of view,” said Eelco van Beek, chief executive officer at Jitscale. “The benefits of the cloud are numerous and remain relevant, despite the failure of one company.
“So how can companies avoid a similar scenario with their cloud providers, and more importantly, their information? It’s an important question, as digital data is one of the most important assets for a company.”
Jitscale has compiled a list of the five most important design principles for keeping your data safe.
1. Diversify your storage
In traditional enterprise IT architectures, it is common practice (and often required due to company regulations) to archive your backups in separate physical locations. The same rules apply when using a cloud storage service. So keep duplicate data in separate clouds and “never put all your eggs in one basket.”
2. Design for failure
Assume your storage service provider will fail one day. Even if they stay in business, other scenarios, such as natural disasters, power outages or technical failures, are still likely to occur at some point and can also disrupt your business. Develop a Disaster Recovery procedure beforehand that will allow you to switch over to a different storage solution. Then practice this procedure at least once a year so you can implement it seamlessly if it becomes necessary.
3. Make sure you can trust your provider
Because it’s critical that you trust your storage service provider, ask yourself these important questions:
- Do they have their own a Disaster Recovery procedure in place?
- Do they have any industry standard certifications (for example ISO27001 for Information Security or ISO9001 for Quality Management)?
- Is the storage service provider financially healthy?
- What measures do they have in place to prevent their employees from accessing your data?
4. Encrypt your data
In the near future, encryption will be a standard practice for all data, no matter if it’s sensitive or not. Stay ahead of the industry and make it a routine practice to use encryption now. Also, don’t store your encryption keys with your data, so if your service provider goes bankrupt or their servers are left unprotected, then you won’t have to worry about the security of your information.
5. Use a multi-vendor approach
Your storage service provider should support multiple cloud vendors. In addition to keeping your business online 24/7 and automatically scaling your infrastructure on demand, this also makes it easy to switch to a different cloud vendor within hours or days. Ideally, your storage provider should design a dual cloud-provider architecture for you and manage the backups to a different cloud provider automatically.
“The closure of a cloud storage provider like Nirvanix understandably raises important questions. Following these steps, however, will enable you to deal with any situation that could disrupt service,” said van Beek. “Careful planning will allow every business—from SMEs to a large enterprises—to maintain operations; protect their data; and take full advantage of cloud computing’s benefits.”
Jitscale is an IT management organization that specializes in organizing, managing, and optimizing business-critical IT platforms. With an independent view on technology and infrastructure combined with 24/7 management Jitscale is positioning itself as an outsourcing partner of new technologies for multinationals as well as for SME. Jitscale serves its customers from offices in the Netherlands, the United Kingdom and the United States.
Jitscale provides fully managed and tailored services, perfectly suited to customer needs and supported by a comprehensive service level agreement.
Jitscale has obtained ISO/IEC 27001, 14001 and 9001 certification for all of its worldwide services and offers its services in physical, cloud and hybrid infrastructures on the Jitscale Management Layer (JML). Using the JML Jitscale automates the manual management tasks, thus minimizing incidents and time to market while maximizing quality, dynamic scaling and cloud-over-cloud capabilities.
Jitscale serves a variety of customers worldwide, among others: Achmea, Mercer, Sanoma Media, Albelli, Allianz, AMBER Alert and Unigarant. For more information on Jitscale, visit www.jitscale.com.