Think social media isn’t important or necessary for your small business? Think again. According to statistics from facebook, each day more than 20 billion minutes are spent on the site. Social media has transformed every aspect of society.
Consumers, shoppers and clients are now the critics. They can photograph a bad meal and post it on Instagram. They can tweet about a poor airline experience, and they can give a shoutout to a business or company that provided great service. If you haven’t gotten a twitter account or started a facebook business page for your enterprise, do it today.